Panchayat level
State-Level Grievance Redressal Mechanism
Grievances can be submitted online to the Chief Minister from anywhere in the world through the web portal cmo.kerala.gov.in. In addition to this, complaints can also be submitted online via Akshaya Centres, by post, or directly through the 'Santhwana Kendram' at the Secretariat.
This grievance redressal system connects offices at various levels under the Local Self Government Department and Excise Department. Citizens can use this online portal to submit complaints regarding these departments directly to the Minister
https://min.lsgexcise.kerala.gov.in/